wajikLegal Notice
We at wajik operate an online gaming and sportsbook platform available in jurisdictions where local law permits. This legal notice sets out the framework governing your use of wajik, our service limitations, and your responsibilities as an account holder. Our platform covers sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that their access to and use of wajik comply with the laws of their own jurisdiction. If you reside in or access wajik from a jurisdiction where our services are not permitted, your account may be suspended and any remaining balance forfeited.
These notices apply to all users accessing wajik via Android app, iOS browser, or desktop. By using wajik, you acknowledge that you understand and accept these terms.
Service availability and jurisdiction restrictions
Our services are available only in jurisdictions where the laws governing online gaming permit our operation. We determine service availability based on local regulations in each territory. We do not knowingly permit access from prohibited jurisdictions, and we monitor account activity to detect and prevent unauthorized access from restricted regions.
If you attempt to access wajik from a jurisdiction where our services are prohibited, your account will be suspended, and any pending transactions will be frozen pending investigation. You will not be able to place bets, access live markets, or request withdrawals until the suspension is reviewed. If violations are confirmed, your account may be permanently terminated, and any remaining balance may be forfeited in accordance with local law.
Your responsibility to verify local law
You are solely responsible for verifying that your access to and use of wajik comply with your local jurisdiction's laws. We at wajik cannot provide legal advice, and we do not warrant that our services are legal in your specific location. Before opening an account, you should consult with a local legal advisor if you are uncertain whether online gaming is permitted in your area.
If you live in Jakarta, Surabaya, Bandung, Medan, or any other location and you are unsure about the legal status of online gaming in your jurisdiction, we recommend seeking legal advice before using our platform. Your use of wajik is entirely at your own risk, and you agree to indemnify wajik against any claims arising from your use of the platform in a jurisdiction where it may not be permitted.
Account eligibility and age restrictions
You must meet the minimum age requirement under local law to hold an account on wajik. We do not verify age independently — we rely on the information you provide during account registration. If you provide false information about your age, your account will be terminated immediately, and any funds may be forfeited. You agree that you meet all eligibility requirements under local law before opening an account.
We reserve the right to request additional verification at any time. If we determine that you do not meet eligibility requirements or that you have provided false information, we will suspend or terminate your account without notice. Any remaining balance will be held pending investigation and may be forfeited if violations are confirmed.
Data handling and privacy
We at wajik collect personal information (name, email, phone, identity document number) during account registration. This information is used for KYC verification, fraud prevention, regulatory compliance, and customer support. We store your data encrypted and do not share it with third parties except where required by law or to process your transactions (e.g., payment verification with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet).
Your account activity, transaction history, betting data, and deposits and withdrawals are recorded and stored securely. We access this information only for account support, fraud prevention, or regulatory compliance. For detailed information about how we handle your data, see our Privacy Policy. By using wajik, you consent to the collection and processing of your personal data as described in our privacy documentation.
Data security on wajik
We use industry-standard encryption to protect your personal data and financial information. Your password is never shared or stored in plain text. We recommend using a strong password and logging out when using shared devices.
Limitation of liability
We at wajik provide our platform and services on an "as-is" basis. We do not warrant that wajik will be error-free, uninterrupted, or free from viruses or security threats. We are not liable for any loss, damage, or disruption arising from technical failures, network outages, or third-party interference, except where local law prevents such limitation.
Your use of wajik is at your own risk. We are not responsible for financial losses resulting from your betting decisions, market movements, or game outcomes. We settle all bets according to published rules and official results. If you believe a bet was settled incorrectly, you may dispute it by contacting our support team within ten business days of settlement.
Dispute resolution and legal recourse
Any disputes arising from your use of wajik are subject to the jurisdiction where wajik is licensed to operate. These disputes are governed by the laws of that jurisdiction, and you agree to submit to its courts for resolution of any legal claims. If you reside in a supported jurisdiction like Jakarta, Surabaya, Bandung, or Medan, you may contact our support team to attempt informal resolution before pursuing legal action.
We will respond to all formal complaints and dispute notices within ten business days. Our response will outline our position and, if applicable, propose a resolution path. If you are not satisfied with our response, you may pursue additional legal remedies available under local law.
Contact information and legal inquiries
If you have questions about this legal notice or our service availability in your jurisdiction, contact our support team through your wajik account dashboard. We respond in English and Indonesian. For formal legal inquiries or disputes, you may submit a written notice to our support address as provided in your account settings.
We at wajik remain committed to operating transparently and fairly within the jurisdictions where our services are available. By using wajik, you acknowledge that you have read and understood this legal notice and that you accept its terms.