wajik Terms of Use
When you open an account on wajik, you agree to the terms outlined here. We at wajik operate a sportsbook, live-dealer casino, and slot-games platform available to users in supported jurisdictions. Our services include football betting (Liga 1, Piala AFF, Champions League, Premier League), MotoGP, badminton, live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
These terms set out your rights and our responsibilities. We require account verification before deposits, we process withdrawals through standard review windows, and we handle your data according to local regulations. Your account is personal and non-transferable — you cannot share it with another person or use it for commercial purposes.
By accessing wajik, you confirm that you meet our eligibility requirements and that your use complies with your local jurisdiction's law. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their access to and use of wajik comply with their own laws.
Account opening and eligibility on wajik
To open an account on wajik, you must provide accurate personal information: full name, email address, phone number, and identity document number. We verify this information against our KYC database to comply with financial regulations. Account creation is free, and verification typically completes within hours. Once verified, you can deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet).
Your account is personal and non-transferable. You may not share your login credentials with anyone else, authorize another person to use your account, or use the account for commercial purposes. If we detect unauthorized access or suspicious activity, we reserve the right to suspend your account pending investigation. You are responsible for protecting your password and notifying us immediately if you suspect unauthorized use.
Account suspension and termination
We may suspend or terminate your account if you violate these terms, breach local gaming regulations, or engage in fraud or abuse. Suspension means you cannot access your account or place new bets, but your balance remains in our records. Termination means your account is permanently closed. In either case, any funds in your account will be held pending our investigation and may be forfeited if violations are confirmed.
You may request account closure anytime by contacting our support team. Once closed, your account cannot be reopened, and any remaining balance will be withdrawn to your registered payment method within a standard review window.
Deposits and withdrawals on wajik
We accept deposits from verified accounts via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfer. Deposits are confirmed instantly, and your balance updates immediately upon verification. We do not charge deposit fees, but your bank or payment provider may apply their own fees.
Withdrawals are processed through the same payment method you used to deposit. We review all withdrawal requests to confirm they match your account details and that your balance covers the amount. This review typically completes within a standard window, after which funds transfer to your bank or e-wallet. We do not charge withdrawal fees, but your bank may apply fees depending on the transfer method.
Bonus terms and promotional offers
Any promotional bonuses or welcome offers on wajik are subject to specific terms. Bonuses may include deposit matches, free stakes, or cashback on losses. These offers are not transferable, cannot be combined unless explicitly stated, and may require you to stake a minimum amount before withdrawal. Bonus terms are displayed clearly before you accept any offer. If you have questions about bonus eligibility or wagering requirements, contact our support team.
We reserve the right to modify, suspend, or cancel promotional offers at any time. If a bonus is cancelled while you hold it, we will provide written notice, and you will retain any winnings earned prior to cancellation.
Game rules and betting conditions on wajik
All games on wajik — sportsbook, live dealer, slots, and esports — operate under specific rules. For sports betting, odds are displayed before you place a stake and remain fixed once confirmed. For live-dealer games, standard casino rules apply: blackjack follows dealer hit rules, roulette uses a certified random number generator, and baccarat settles according to standard outcomes. For slots, spin results are determined by our certified game engine.
We settle all bets automatically according to official results or game outcomes. Settlement typically occurs within minutes of a game ending or an event concluding. If a result is disputed or unclear, we review official sources and contact you within a standard timeframe. Your transaction history displays all bets placed, stakes, and outcomes for your reference.
Disputes and settlement appeals on wajik
If you believe a bet was settled incorrectly, contact our support team with your account details and the bet reference number. We will investigate and respond within five business days. Our decision is final unless local law provides additional recourse.
Your data and account security
We collect personal information (name, email, phone, ID number) for account verification and regulatory compliance. We store this data encrypted and access it only for account support, fraud prevention, or legal compliance. We do not sell or share your data with third parties except where required by law. Your transaction history and betting data are kept confidential and accessed only by authorized wajik staff.
You may request access to your personal data or ask for correction of inaccurate information by contacting our support team. We will respond within ten business days. You may also request data deletion, though we may retain some information for regulatory or dispute-resolution purposes.
Password reset and account recovery
If you forget your wajik password, we send a reset link to your registered email or phone number. Follow the link, create a new password, and log back in. We recommend using a strong password — a mix of uppercase, lowercase, numbers, and symbols — and never sharing it. If you suspect unauthorized access, contact us immediately. We can freeze your account, review transaction history, and help you regain control.
Jurisdiction and service availability
Our services are available only in jurisdictions where online gaming is permitted by local law. We do not knowingly offer access to users in jurisdictions where online gaming is prohibited. You are responsible for verifying that your access to and use of wajik comply with your own jurisdiction's laws. If you access wajik from a prohibited jurisdiction, your account may be suspended and any remaining balance forfeited.
These terms are governed by the laws of the jurisdiction where wajik is licensed to operate. Any disputes arising from your use of wajik are subject to that jurisdiction's laws and dispute-resolution procedures. If you live in Jakarta, Surabaya, Bandung, or Medan and have a dispute, you may contact our support team to seek resolution before pursuing legal action.
Changes to these terms
We may update these terms periodically to reflect changes in law, platform features, or our policies. We will notify you of material changes via email or in-app notification. Continued use of wajik after changes take effect means you accept the updated terms. If you do not agree with changes, you may close your account.
Our commitment to you is transparency and fair treatment. We handle your account data securely, settle all bets according to published rules, and process withdrawals promptly. If you have questions about these terms, contact our support team. We're here to ensure your experience on wajik is smooth and trustworthy.